Legal
Refund policy
Software files cannot be returned once delivered, so please test first. This is when we do refund, and how to ask.
Last updated: 11 October 2026
1. Test before you buy
Every backtest on this website shows its full conditions, drawdowns and losing years. MQL5 Market products have a free demo you can run in the MetaTrader 5 Strategy Tester. For the direct-sale products, ask us anything before you buy through the contact page; the Noise Area Momentum editions also include a Strategy Tester build you can run on your own broker's data straight after purchase.
2. Direct sales (Gumroad)
Because the files are delivered instantly and cannot be returned, sales are final, except in these cases, where you get a full refund:
- Charged twice for the same product by mistake.
- The product does not work as described in its user guide on a supported setup, and we cannot fix it within 14 days of your report.
- We cannot deliver your licensed build within 7 days of receiving your account details.
Ask within 14 days of purchase through the contact page or by replying to your receipt, with your order email and a short description of the problem. Approved refunds are paid back through Gumroad to the original payment method.
3. MQL5 Market purchases
Purchases and rentals on the MQL5 Market are processed by MQL5, and their refund rules apply. We will still help with any technical problem.
4. Ebooks
If a file is damaged, incomplete or not the book described, tell us within 14 days and we will send the correct file or refund you.
5. What is not a reason for a refund
Trading losses, a robot performing differently from its backtest, a change of mind after download, or a broker, account type or symbol that the product page does not list as supported. Trading results depend on the market, your broker and your settings, and no robot can promise profit.
6. Your statutory rights
Nothing in this policy limits rights you have under consumer law in your own country.